Help & support
Something wrong? Tell us.
Raise a complaint or a support request here. You get a ticket ID immediately and a response from our team within 24 working hours.
Complaint form
Register your complaint.
Fill this in and our support team picks it up on the next working day. Prefer chatting? Use the chat button at the bottom-right of any page — it asks the same questions.
Instant ticket ID
Every request gets a reference number the moment you submit it.
Reply in 24 working hours
Our team calls you back on the number you register.
Quality issues taken seriously
Batch-related complaints are checked against production records.
Complaints submitted outside working hours are recorded immediately and answered on the next working day.
FAQ
Answers to what most people ask.
What is the minimum order quantity?
Minimum order quantity depends on the product and the size you choose. Garbage bags typically start at 50 cartons and tissue paper at 100 cartons. Share your requirement and we will confirm the exact MOQ with your quotation.
How do I get a price list?
Send us an inquiry from the Contact page or message us on WhatsApp with the product, size and monthly quantity you need. Our team shares a written quotation within 24 working hours.
Do you deliver across India?
Yes. We dispatch bulk orders across India through trusted transport partners. Freight and delivery timelines are confirmed at the time of quotation based on your location and order size.
Can I get my own brand printed on the product?
Yes, private labelling and custom printing are available on bulk orders for both garbage bags and tissue paper. Share your artwork and quantity and we will quote accordingly.
Do you supply custom sizes?
Yes. Apart from our standard sizes, we manufacture custom sizes, thickness and colours on request, subject to minimum order quantities.
How do I raise a complaint about an order?
Use the support form on this page or the chat button at the bottom-right of any page. You will receive a Ticket ID immediately, and our team responds on working days within 24 hours.
How long does it take to resolve a complaint?
Most issues are resolved within 2 working days. Quality-related complaints that need a batch check may take up to 5 working days — you will be kept updated on your registered phone number.
What are your working hours?
Our office and support team are available Monday to Saturday, 10:00 AM to 7:00 PM IST. Complaints and inquiries submitted on the website are recorded 24x7 and answered on the next working day.
Still stuck? We would rather you asked.